FAQ

Our FAQ covers shopping, shipping, returns, and more.

Q1: How do I place an order?

Select your items, add them to the cart, and proceed to checkout.

Q2: What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure payment options.

Q3: How long does shipping take?

See our Shipping Policy for estimated delivery times.

Q4: Can I track my order?

Yes, tracking details will be emailed to you after dispatch.

Q5: What should I do if I receive a defective item?

Contact us within 7 days with photos, and we will arrange a replacement or refund.

Q6: Do you ship internationally?

Yes, international rates apply. See Shipping Policy.

Q7: How do I return an item?

Follow the steps in our Return & Exchange Policy.

Q8: Is my personal data safe?

Yes, we use encryption and strict security protocols to protect your data.